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Hotel Milano San Juan, San Juan

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From95US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guest, 1 Room
Key details

About the Hotel

307 Fortaleza St, San Juan, Puerto Rico, 00901

Hotel Milano is a small hotel located on Fortaleza Street in Old San Juan, characterized by personalized service and a friendly staff. Situated in a vibrant walled city founded five centuries ago, it offers guests an authentic Puerto Rican experience. Travelers can enjoy easy access to historical sites, nightlife, and local dining. The hotel is also conveniently close to the San Juan cruise port, making it a practical choice for visitors.

Location

Located in Old San Juan, the hotel is within walking distance of numerous historic sites, shops, and attractions. Notable landmarks, such as Castillo de San Cristóbal and the San Juan Bautista Cathedral, are easily accessible. Guests can also enjoy shopping along Calle Cristo and Calle Fortaleza. While the hotel does not offer parking, nearby multilevel garages provide discounted rates for guests.

Rooms

All guestrooms at Hotel Milano include essential comforts such as air conditioning and free international calls. Rooms vary between one queen bed or two double beds, adorned with busy-printed duvets. Some rooms feature tiny, high windows, limiting views, while others offer better views of the urban landscape. Bathrooms come equipped with basic amenities, including wall-mounted hairdryers and off-brand toiletries.

Eat & Drink

The hotel features an independently owned restaurant, Punto de Vista, located on the rooftop terrace, providing views of the old city rooftops. Guests can indulge in top-notch Puerto Rican cuisine, including local favorites like mofongo. Breakfast is served in the same terrace area, attracting both hotel guests and visitors. For additional dining options, the hotel is surrounded by various bars and restaurants catering to different budgets.

Leisure & Business

Hotel Milano offers free Wi-Fi, allowing guests to stay connected during their stay, although some users report spotty service. The hotel also provides a rooftop terrace where guests can relax and enjoy the ambiance. For business travelers, tour assistance is available to help organize outings and activities in the surrounding area. The hotel maintains strict health and safety protocols, enhancing the comfort of all guests.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Standard Queen Room
Max:
2 persons
23 m² 
Bed options:
1 King Size Bed
Shower
Bathtub
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Superior Queen Room
Max:
2 persons
28 m² 
Bed options:
1 King Size Bed
City view
Shower
Air conditioning
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King Room
Max:
4 persons
30 m² 
Bed options:
2 Single beds
Shower
Bathtub
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Getting around

A list of all available modes of transport

City Center
San Juan 1.9 mi
Airports
Fernando Luis Ribas Dominicci (SIG) 3.3 mi
Luis Munoz Marin International (SJU) 8.5 mi
Train
Sagrado Corazon Station 4.0 mi
Metro stations
Sagrado Corazon Metro Station 4.0 mi
Hato Rey 4.4 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Free Wi-Fi
  • Parking
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Air conditioning in public areas
  • Elevator

Dining

  • Restaurant
  • Bar/ Lounge area

Children

  • Cribs

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Ironing facilities

Bathroom

  • Sink

Media

  • Flat-screen TV
  • In-room computer
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

307 Fortaleza St, San Juan, Puerto Rico, 00901
Map view
307 Fortaleza St, San Juan, Puerto Rico, 00901
Nearby
San JuanPuerto Rico
Old San Juan
1000 ft
Church
San Juan Bautista Cathedral
1900 ft
Square
Paseo de la Princesa
1400 ft
Square
Plaza Colon
700 ft
Parks
Parque Las Palomas
700 ft
Museums
Maritime Museum
800 ft
Square
Plaza de Armas
1200 ft
Calle San Sebastian Old San Juan
Calle San Sebastian
2000 ft
Fortaleza St
Fortaleza Street
500 ft
203 Calle Cruz Old
The Poet's Passage
800 ft
210 Calle de San Francisco
Fundacion Casa Cortes
600 ft
255-257 Calle Del Santo Cristo
La Casa del Libro
1400 ft
Church
Iglesia de San Jose
1600 ft
Square
Plaza de la Catedral
1600 ft
Restaurants
Cafeteria Mallorca
500 ft
300 Plaza San Francisco
Cafe Cuatro Sombras
500 ft
259 Calle Recinto Sur
Ajo del pais
600 ft
253 Calle de San Francisco
Medium Rare
400 ft
356 Calle Fortaleza San Juan
Carthage Express
800 ft
201B Calle de San Justo
FRO.ZEN.YO & Zombie Coffee
700 ft
357 Tetuan Street
La Guerita
700 ft
204 San Justo

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
6.8/10
Nice
Rooms
6.1
Location
8.8
Service
6.8
Dining
6.5
Guest reviews
6.8/10
based on 20 review
3.5/5 based on 1006 review
7.3
7.3/10based on 540 review
#36 of 53 hotels in San Juan based on Tripadvisor
Owen
United Kingdom, April  2024
7.4/10

The hotel's location is a gem, offering a perfect base to explore Old San Juan. Although the rooms could use some updating and had a slight mothball smell, the service was exceptionally friendly. The dining options were limited but conveniently located, and the facilities were satisfactory.

Rooms
5.0
The room was tiny, dirty, and had a mothball smell. The bed was uncomfortable, and the TV was a joke.
Service
9.0
The service was exceptionally friendly and helpful.
Location
9.0
The hotel is ideally located in Old San Juan, within walking distance of key attractions and the cruise port.
Dining
7.0
Limited dining options available nearby, but convenient for a quick bite.
Facilities
7.0
Basic facilities, but satisfactory for a short stay.
Arthur
United Kingdom, April  2024
7.6/10

The location of the hotel is exceptional, right in the heart of Old San Juan, making it perfect for exploring the historic sights. The rooms, although small and lacking a view, were adequate for a short stay. The service was professional, with a nice touch of warmth shown upon our dinner reservation request. The dining options were available but slightly overpriced. Overall, the hotel offers great value for its prime location and comfortable rooms.

Rooms
7.0
The room, like 403, was small and had no view, giving a slightly closed-in feeling.
Service
8.0
The service staff, although initially detached, displayed warmth and efficiency when helping with dinner reservations.
Location
9.0
The hotel's location in Old San Juan couldn't be better, being on one of the central streets and close to many attractions.
Dining
6.0
The dining options were available throughout the hotel but slightly overpriced.
Facilities
8.0
The hotel offers basic facilities to meet your needs during your stay.
Cecil
United States of America, March  2024
7.6/10

After disembarking our cruise ship but before our 2am flight back to Newark, the hotel provided a newly decorated and spacious room that was clean and spacious, although it did not have a window. The service, despite some initial issues with room availability, was decent with clean facilities and a great location in Old San Juan. The dining experience offered around the corner with typical Sicilian products was convenient. The property is centralized in Old San Juan and close to major attractions, making it easy to explore the area.

Rooms
8.0
Spacious and clean room, newly decorated but without a window.
Service
7.0
Decent service with some initial issues regarding room availability, but overall friendly staff.
Location
9.0
Centrally located in Old San Juan, close to the cruise port, tourist attractions, restaurants, and bars.
Dining
7.0
Offered typical Sicilian products around the corner, providing convenient options.
Facilities
7.0
Convenient facilities that meet basic needs.
George
United Kingdom, March  2024
7.2/10

The hotel is ideally located for exploring the historic sites and local attractions. The rooms had a slight damp smell but offered natural light through a glass block window on the fourth floor. The service was decent with clean facilities and kind staff. The location was excellent for walking around to shops, restaurants, and historic sites. The dining experience was a bit of a joke with limited options, and the hotel is outdated but still good for the price.

Rooms
7.0
The rooms had a slight damp smell but offered natural light through a glass block window on the fourth floor.
Service
8.0
The service was decent with clean facilities and kind staff.
Location
9.0
The location was excellent for walking around to shops, restaurants, and touring historic sites.
Dining
5.0
The dining experience was a bit of a joke with limited options.
Facilities
7.0
The hotel is outdated but still good for the price.
Ralph
United States of America, March  2024
6.4/10

The hotel is ideally located near the cruise port and transportation, making it convenient for travelers. The rooms were a bit disappointing as they were humid and smelled like mold, but they were spacious and functional for our needs. The service was average, with helpful assistance upon request but lacking warmth. The central location was a major highlight, allowing easy access to the city's attractions and a variety of dining options. The dining experience was satisfactory but overpriced. Overall, the hotel offers a good value for the money, with a few drawbacks to consider.

Rooms
5.0
The rooms were disappointing with a moldy smell, but they were spacious.
Service
6.0
The service was helpful when needed but lacked a personal touch.
Location
8.0
The hotel's central location near the cruise port and transportation was excellent for exploring the city.
Dining
6.0
The dining options were overpriced, but the rooftop restaurant offered seasonal dishes for guests.
Facilities
7.0
Ian
United Kingdom, February  2024
6.8/10

The hotel is conveniently located in the heart of Old San Juan, offering excellent proximity to everything the area has to offer. The rooms, however, were extremely small with no natural light, and the reception area left much to be desired. The service was welcoming and helpful, making my stay more pleasant. Dining options were simple but delicious, and the facilities were decent.

Rooms
5.0
The rooms were extremely small with no natural light and had minimal amenities.
Service
8.0
The staff was very welcoming and helpful, which improved my overall experience.
Location
9.0
The hotel's location in Old San Juan is excellent, offering easy access to all the main attractions.
Dining
7.0
The dining options were simple but delicious, providing a decent culinary experience.
Facilities
6.0
The facilities were average but met basic needs during my stay.
Robert
United States of America, February  2024
7.4/10

The hotel is situated along a bustling street with numerous hotels, restaurants, and shops, making it a perfect location for exploring the city. The rooms, while simple, are not too cramped but may have a slight moldy smell. The service is polite and helpful, offering particular attention and recommendations. The dining options are decent, with iconic sandwiches available off the property. Overall, a convenient choice for those looking to be close to the cruise port and city attractions.

Rooms
7.0
The rooms were simple and not too cramped, but there was a mildew smell present.
Service
8.0
The service was polite and helpful, offering good recommendations and keeping an eye on our luggage.
Location
9.0
The location is excellent, with easy access to Old San Juan shops, restaurants, and points of interest. Close to the cruise port and transportation.
Dining
7.0
The dining options were quite good, with iconic sandwiches available off the property.
Facilities
6.0
The facilities were average, but overall functional for a comfortable stay.
Raymond
United States of America, February  2024
6.2/10

My stay at the hotel was a mixed experience. The location was fantastic, close to Old San Juan, the cruise terminal, and the airport, making it convenient for tourists. However, the room was disappointing, lacking windows and comfort, reminiscent of a dated hostel. The service was acceptable, though not exceptional, with a somewhat indifferent attitude. Dining options were limited but acceptable, and the facilities met basic needs without being exceptional.

Rooms
5.0
The room was very disappointing, with no windows and very dated decor.
Service
6.0
The service was helpful when needed but lacked a warm touch.
Location
8.0
The location was great, close to key attractions in Old San Juan and transportation hubs.
Dining
6.0
The dining options were limited but passable for a quick meal.
Facilities
7.0
The facilities were basic and met essential needs.
Scott
United States of America, January  2024
7.8/10

My stay at the hotel was quite pleasant overall. The room, although lacking a window, was cozy and decent for a junior suite. The services provided were decent, with clean facilities and a good location, but the staff could have been a bit more sociable. The central location of the hotel was a definite plus, allowing easy access to various attractions and restaurants. The dining options were convenient, with a rooftop restaurant available at an additional cost. The facilities were satisfactory, offering everything needed for a comfortable stay.

Rooms
7.0
The room, although lacking a window, was a bit spartan and small for a junior suite.
Service
7.0
The services provided were decent, with clean facilities and a good location, but the staff could have been a bit more sociable.
Location
9.0
The central location of the hotel was a definite plus, allowing easy access to various attractions and restaurants.
Dining
8.0
The dining options were convenient, with a rooftop restaurant available at an additional cost.
Facilities
8.0
The facilities were satisfactory, offering everything needed for a comfortable stay.
Elizabeth
United Kingdom, December  2023
6.0/10

The hotel is centrally located, making it easy to explore the historic Old San Juan. The rooms were clean and basic, offering good value for the price paid. The service was lacking in friendliness and transparency, with unexpected additional charges. The location was convenient for sightseeing and dining, but situated on a busy street. The dining options were limited, and the facilities were average.

Rooms
7.0
The rooms had a funny smell but were clean and basic.
Service
5.0
The service was not very friendly and added extra charges.
Location
8.0
The hotel is in Old San Juan, offering easy access to historical sites and restaurants.
Dining
5.0
Dining options were limited around the hotel.
Facilities
6.0
The facilities were average.
Susan
United Kingdom, November  2023
7.4/10

The hotel provided a secure and cleanly room, even though the small glass block window didn’t offer much natural light. The front desk service was somewhat dismissive but the room was large and clean, perfectly meeting our needs for a one-night stay before a cruise in the Junior room.

Rooms
7.0
My room was large and clean, offering a secure environment. However, the very small glass block window on the high wall limited the natural light.
Service
6.0
The service was somewhat indifferent and dismissive at the front desk, but overall it was suitable for a short stay before a cruise.
Location
9.0
The location was perfect for exploring Old San Juan, very close to the cruise port and tourist attractions.
Dining
8.0
I enjoyed a simple but delicious dining experience, either at the rooftop restaurant for a small price or by exploring nearby streets and local supermarkets.
Facilities
7.0
Although the room was small with limited natural light, the available dining options and proximity to local attractions made the stay worthwhile.
Alfred
United States of America, October  2023
6.8/10

I chose this hotel mainly for its excellent location in the heart of Old San Juan, making it easy to explore the shops, restaurants, and local attractions. The service was a mix with a friendly and accommodating staff but encountered some rude behavior from Carlos, who refused to help with an issue. The rooms, unfortunately, were too simplistic for the price, with limited natural light and cramped space for luggage. Dining options were best sought outside the property, but the facilities were adequate for a short stay.

Rooms
5.0
The rooms were way too simple for the price, lacking natural light and space for luggage.
Service
7.0
The staff was friendly and accommodating overall, except for a negative encounter with Carlos who was rude and unhelpful.
Location
9.0
The location is excellent, within walking distance to all the attractions in Old San Juan, making it convenient for exploration and close to the cruise pier.
Dining
6.0
Dining options were better outside the hotel, but the convenience of nearby local restaurants made up for it.
Facilities
7.0
The facilities were standard without any standout features but served their purpose adequately.
Richard
United Kingdom, September  2023
6.0/10

Staying at this hotel was a mixed experience for me. The rooms were extremely small with no natural light, and the mattresses need to be changed. However, the location in Old San Juan offers easy access to historical sites, and their cool rooftop bar serves excellent mojitos. The service, unfortunately, was unfriendly, with a somewhat dismissive attitude from the front desk staff.

Rooms
5.0
The rooms were extremely small with no natural light and had a very small glass block window high on the wall.
Service
5.0
The service was unfriendly with an indifferent attitude.
Location
8.0
The hotel is in Old San Juan, providing easy access to historical sites, and their rooftop bar serves excellent mojitos.
Dining
7.0
Dining was available for guests at the rooftop restaurant with craveable salads.
Facilities
8.0
The hotel offers a cool rooftop bar that serves excellent mojitos.
Bill
United Kingdom, September  2023
8.0/10

The hotel is situated in the heart of Old San Juan, offering a central location for exploring the city on foot. The rooms are clean and convenient, though on the smaller side with limited storage space. The service is friendly and helpful, ensuring a pleasant stay. The dining options are decent, with a rooftop restaurant available for a small price. However, the lack of wash rags in the bathroom and the somewhat outdated elevator are minor drawbacks.

Rooms
8.0
The rooms are clean and in the middle of old San Juan, making everything easily accessible by walking, though a bit small without much space for luggage.
Service
9.0
The service was friendly and helpful throughout my stay, adding to the overall positive experience.
Location
10.0
The location is excellent, with easy walking access to Old San Juan's shops, restaurants, and attractions.
Dining
7.0
There is an option to dine at the rooftop restaurant for a small price, providing a convenient choice for guests.
Facilities
6.0
The facilities are adequate, but the elevator showed signs of poor maintenance, impacting the overall impression.
Joe
United States of America, September  2023
7.0/10

I had a mixed experience at this hotel in Old San Juan. The rooms, while spacious, need a bit of updating and had a distinct smell of mothballs. The service was friendly overall, but I encountered rudeness from one staff member named Carlos. The location, however, was fantastic, being within walking distance of many attractions. The dining options were limited, but the facilities were decent.

Rooms
7.0
The rooms were spacious but need updating and had a mothball smell.
Service
6.0
The majority of the staff were friendly, but I had an unpleasant experience with a staff member named Carlos.
Location
9.0
The location in Old San Juan was fantastic, with many attractions within walking distance.
Dining
6.0
The dining options were limited, and there was room for improvement.
Facilities
7.0
The facilities were decent but could use some enhancements.
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Rooms and Guests2 Guest, 1 Room